Blog

9 January 2026·1 min read

Why Hot-Holding Mistakes Are the Silent Rating Killer

Most cafés think hot holding is only a problem for restaurants with bains-marie. Wrong.

Soup on the counter, rice in the warmer, bacon under the lamps, pies in the display — anything designed to be kept hot falls under the 63 °C rule.

EHOs now check hot-holding temperatures on almost every visit. One reading below 63 °C with no corrective action logged = 20–30 point deduction straight away.

The fix is simple: check and record the core temperature every two hours maximum, and if it drops, either reheat to 75 °C+ (and log it) or cool it down within 90 minutes and treat as chilled food.

Digital systems that ping you every 1 h 50 min make it impossible to forget. No more silent disasters.