New staff start on Saturday. You’re already two people down. The last thing anyone has time for is a two-hour training session.

Here’s what actually works: a five-screen digital induction that lives in the app.

Screen 1: Hand washing procedure (20-second video). Screen 2: Fridge temperature rules + what to do if it’s wrong. Screen 3: Allergen basics + how to check the matrix. Screen 4: Opening/closing checklist demo. Screen 5: Quick quiz — they can’t start work until they get 100 %.

Takes eleven minutes on average. Every new starter finishes it before their first shift, and you have a dated training record for the EHO. No more “I wasn’t told” excuses.